Process mapping
Establish the sequence of work, handoffs, dependencies and decision points.
WHAT WE DO
SOPs.
Standard operating procedures that define how work is done, who is responsible and which checks and records are required.
Discuss this work ↗
Procedures built around the operation.
Hannah McKeand’s experience includes writing SOPs for complex operational environments. Creation Train documents the working practice, resolves gaps and inconsistencies, and develops procedures that people can use and maintain.
SCOPE & DELIVERABLES
What we can do for you.
Procedure writing
Define prerequisites, responsibilities, instructions, checks and required records.
Roles & accountabilities
Connect the procedure to R2A2s, approval authorities and escalation routes.
Review & version control
Set ownership, review dates, approval arrangements and change history.
Forms & checklists
Build the supporting records and checks that make the procedure usable.
Implementation & handover
Identify training needs and the arrangements for introducing the procedure.
WORK WITH CREATION TRAIN
Discuss the work.
Send the brief, the problem or the deadline.